Virtualis PA was founded in 2015 to support entrepreneurs, sole traders and small to medium sized businesses in the UK with their Telephone Answering, Transcription  and Concierge Services, giving them back time to concentrate on growing and developing their businesses.  

Our entrepreneurial Founder, Julie has much experience assisting CEO’s, Managing Directors and Management teams followed by valuable experience and skills gained in Entrepreneurship, Customer Service, Office Management, Human Resource Management, Recruitment and Business Management and Development.

 

Virtualis PA is service oriented and innovative with staff who are knowledgeable, well organised, efficient and highly skilled in the areas that matter most to our clients.  We move and evolve with ever changing times and are always on the lookout for the latest piece of software, apps, processes and systems that will help make us more efficient and skilled and at the same time keep pace with what is going on around us.

 

OUR INTENTION

 

Virtualis PA's intention is to offer the best possible Client journey by providing a highly organised, efficient, reliable and relevant service to your business.  We pride ourselves on the fact that we can provide our clients with a first-class service experience every time. We know we do so because our clients tell us we do. We always put our clients first because what they say matters and they are a priority in our business. 

 

At Virtualis PA, we continue to expand and become more proficient at what we do, not only for the benefit of our clients, but for the continuous professional development of our staff who are our solid foundation and our greatest asset.

 

OUR TEAM

 

Our team have a diverse skill set ranging from Customer Service to Secretarial to Touch Typing to Transcription to providing Concierge Services to Company Directors and fully able to support the needs of scaling businesses.

OUR SERVICES  

Telephone Answering Service

We have a dedicated small team of receptionists on hand to respond to your calls in your company name, with your company message.  We answer your calls as if we are in your office and part of your team.  We get to know and understand your customers' needs and provide a service to them, that is second to none.  We pride ourselves on adding value and providing great customer service, knowing that your customers will return time and time again.  

Transcription Service

  • £2 per audio minute / Draft / Standard / Verbatim 
  • Transcripts turned around 24-48 hours
  • Transcripts typed up by skilled and fast typists 

Concierge Service for Company Directors

Company Directors have limited free time and to ease this pain point we have introduced this new Concierge Service just for you.  In an instant phone call we are able to look up a train time and tell you the best connection, we are able to book you a restaurant if you are out on the road, we can add an event to your online calendar so you don't forget to.  We can even collect your shirts (within a 8 mile radius of Wilmslow).  

 

HERE’S WHAT YOU DO NEXT

 

Get in touch today to find out about how we can work together to get bigger and more improved results for your business, making better use of your time by outsourcing to your highly skilled virtual assistant.  DO WHAT YOU DO BEST AND OUTSOURCE THE REST!

PA Life  'Live Panel Discussion' at PA Expo, Liverpool in Nov 16